Frequently Asked Questions

Everything you need to know about your MYKONOS beauty experience.

What is the processing time for my order?

All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details to follow your package's journey.

Are MYKONOS products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All MYKONOS products are 100% cruelty-free and formulated without any animal-derived ingredients.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been opened or tested.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How can I track my order?

Once your order has been dispatched, a tracking link will be sent to the email address used at checkout. You can use this link to monitor your delivery status in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.